Industries
One platform, shaped to your field
COSMOS runs in production for an NDIS provider today. Its three modules — Lead Management, Client Management and Employee Onboarding & HR — carry over to other fields, because most organisations that serve people share the same shape of work: enquiries come in, some become clients, and the staff doing the work have checks that expire. We tailor the stages, fields and wording to your field when we set up your instance.
NDIS & disability
LiveWhere COSMOS started. Special Care Australia, a registered NDIS provider in Melbourne, runs its referrals, participants and worker screening on it every day.
How the modules map
- Lead Management — referrals from support coordinators, hospitals and families, from first contact to a signed service agreement.
- Client Management — the participant register: NDIS numbers, plan dates, support coordinators, and intake completed by families.
- Employee Onboarding & HR — worker screening checks, first aid and other qualifications, with expiries flagged early.
Aged care & allied health
Tailored at setupHome care, residential intake and allied health practices run on referrals, care plans that come up for review, and staff whose registrations and checks can't lapse. That is the work COSMOS was built around, in slightly different words.
How the modules map
- Lead Management — referrals and enquiries from GPs, hospitals and families, through assessment to a service agreement.
- Client Management — the client register, with care plans, review dates and an intake form families fill in themselves.
- Employee Onboarding & HR — police checks, professional registrations, vaccinations and first aid, tracked per worker.
Recruitment & staffing
Tailored at setupCandidates arrive from job boards, referrals and walk-ins, move through screening and interviews, and are placed with clients — and every placed worker carries documents that expire. A staged pipeline and per-worker compliance fit that shape directly.
How the modules map
- Lead Management — candidates from application through screening and interview to placement, with sources tracked.
- Client Management — the register of placed candidates and the client sites they work at.
- Employee Onboarding & HR — right-to-work, licences, certifications and inductions, with expiries flagged early.
Education & training
Tailored at setupSchools, colleges, tutoring and training providers turn enquiries into enrolments, keep a register of students and the families behind them, and need every staff member's child-safety check to be current.
How the modules map
- Lead Management — enquiries from open days, websites and word of mouth, through a visit or trial to enrolment.
- Client Management — the student register, with an intake form parents and guardians complete themselves.
- Employee Onboarding & HR — child-safety checks, teacher registration and first aid, tracked per staff member.
Trades & field services
Tailored at setupQuote requests come in by phone, web form and word of mouth; some become jobs, and jobs become repeat customers. The people on site need licences, safety cards and inductions that someone has to keep current.
How the modules map
- Lead Management — quote requests from first call through site visit and quote to a won job, with stalled quotes flagged.
- Client Management — the customer register: sites, contacts and notes in one record.
- Employee Onboarding & HR — trade licences, site safety cards and inductions, tracked per worker with expiries flagged early.
How tailoring works
Your field's words, not ours
- We map your work with you.
How an enquiry arrives, the stages it moves through, what you need to know about a client, and which staff checks matter.
- We set up your instance.
Your pipeline stages, record fields, intake form and wording; your name, logo and colours; the modules you want switched on; hosted in the region you need.
- You run it and tune it.
Your managers add compliance check types and lead sources, manage users, and set who sees what and when alerts fire — no call to us needed.
Tell us your field
Thirty minutes with the people who built COSMOS. Describe how work reaches you today, and we'll walk you through COSMOS and sketch how it maps to yours.